Block Hours support allows you to engage our technicians on an as-and-when-required basis.
You or any of your staff can call us or log a ticket into our helpdesk, and we’ll deduct hours as we use them (rounded to the quarter hour). In addition, you’ll get a monthly report which itemizes all the tickets that we completed, and the balance of the block hours account which remains. Unused block hours expire after 2 years.
Here is our standard block hour formats :
- 5 – 24 hours
- 25 hours
- 50 hours
- 100 hours
- 200 hours
Call Unleashed for the prices associated with Block Hour Support today.
* Note: Block hours can be used for Server, Network or Desktop support.