Proactive IT management at a fixed monthly cost. We handle the tech so you can focus on your business.
The concept of reliable, affordable managed services isn't new — but it's remarkable how few providers get it right. At Computers Unleashed, we serve businesses across Melbourne with proactive managed IT. 97% of the day-to-day problems your team experiences can be fixed quickly and affordably with our monthly managed services contract.
We don't just wait for things to break. Our approach is to monitor, maintain, and optimise your entire technology stack continuously, catching and resolving issues before they impact your business.
Your systems are monitored around the clock. We track server health, network performance, disk space, security threats, and more. When something needs attention, our team is alerted automatically and often resolves issues before you even notice them.
Your team gets access to our professional help desk for any IT issue, big or small. Submit tickets via phone, email, or our portal, and track resolution in real time. We aim for first-call resolution whenever possible and escalate complex issues to senior engineers immediately.
Keeping software up to date is critical for security and stability. We manage patching across your entire environment — operating systems, applications, firmware — scheduling updates during off-hours to minimise disruption.
Tired of being on hold with your ISP or software vendor? We handle all vendor communications on your behalf, from troubleshooting internet outages to coordinating hardware warranties and software licensing.
Security is a critical component of any managed IT strategy. We offer comprehensive cyber security services including endpoint protection, email filtering, staff training, and SMB1001 accreditation support. Learn more about our Cyber Security services →
We offer flexible engagement models to suit every business: Managed Services (fixed monthly fee, all-inclusive), Pay As You Go (flexible on-demand support), and our IT Manager Programme (strategic IT leadership without a full-time hire).
Switch to proactive managed services and see the difference. Book a free consultation today.